Privacy Policy

This privacy policy discloses the privacy practices of Tom Mack Shooting and applies solely to information collected by this web site currently at – https://tmshooting.com/

It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 616-340-0833 or via email.

Payment Policy

In God we trust all other must pay in full prior to leaving with products.

We accept cash, Master Card, Visa, USPS money orders, and cashiers checks.

Return Policy

Tom Mack Shooting will accept any returned items, for exchange or credit as long as the items are in new and original condition in the factory packaging. All returns must be made within 15 days of receiving the order. Tom Mack Shooting will not be liable for any packages damaged or lost in shipping. A 15% restocking fee will be incurred on all returned merchandise. Freight charges incurred while returning and/or exchanging any items will be the responsibility of the customer.

KNIFE RETURNS:

If the package was damaged during shipment, please contact Tom Mack Shooting before returning. Some products we sell are covered by a manufacturer’s warranty that requires items to be sent directly to the manufacturer for replacement or repair.

Follow the instructions below, should you need to return and/or exchange any items:

Return items must be in their new and original factory condition.

An original receipt or photocopy of receipt is required for all returns.

All returns must be made within 15 days of receiving the order.

All returns must be prepaid. (Sorry, we cannot accept COD’s.)

All merchandise will be charged a 15% restocking fee.

When shipping merchandise back, please secure the item(s) in a sturdy box.

It is recommended for your protection to insure the package for the value of the item.

KNOW YOUR LOCAL LAW.

A 15% restocking fee will be assessed on any refused orders. All returns and/or exchanges must have prior approval. All returns must be in original condition as they left Tom Mack Shooting. All or any freight charges involved in the return are the sole responsibility of the customer.

Shipping Policy – Rules and Regulations

On some occasions depending on your time zone, orders submitted after 3 P.M. (EST) may not be processed until the next day. Orders placed on Fridays may not be processed until the next business day (Monday). Allow 2-3 business days to process most orders, excluding weekends and holidays.

Customer will be responsible for all freight charges on refused shipments.

We offer several available shipping options including:

Ground

Prompt, dependable, cost-effective shipping. An economical choice for all of your routine shipments.

2nd Day Air

Ideal for shipments that do not need overnight service.

Next Day Air

Ideal for shipments that must arrive earlier in the business day.

NOTE: When purchasing several items, some can be packaged together and some must travel separately. This may increase or decrease the shipping total shown upon checkout, but we will always notify you before charging your credit card. We will do our best to package all orders in the safest, most efficient manner. On some occasions, orders submitted after 3 P.M. (EST) may not be processed until the next day.